Frequently asked questions
Everything in one place — trial, features, billing, and how MarketPulse compares to other tools.
Getting started & trial
See Home →How does the free trial work?
Start on the Demo plan — 14 days, no card required, enough to monitor a small catalog and see real competitor data. Upgrade whenever you're ready.
Which platforms can I connect?
Shopify and WooCommerce for your own store (so repriced prices push straight back), plus Amazon, Google Shopping and effectively any competitor website for monitoring.
Do you support multiple currencies?
Yes — set your display currency to whatever you price in, and competitor prices recorded in a different currency are converted automatically wherever they're compared, so nothing is ever mixed up.
Product & features
See Features →Will automated repricing ever price below my cost?
No — every repricing rule requires a hard floor price. The engine will never propose a price below it, no matter how low competitors go.
Can MarketPulse track JavaScript-heavy sites that render prices dynamically?
Yes — MarketPulse uses real browser-based rendering, not a plain HTTP request, and falls back to a dedicated data-collection service for the small number of sites hard enough to need it.
Can it handle products with variants like size or color?
Yes — variants and standalone listings are both repriced correctly out of the box, with no separate setup needed per variant.
What happens if a competitor link stops working?
Every competitor link shows its last successful check and any consecutive failures right on the Products page, so a failing feed is visible immediately, not discovered weeks later.
Can my whole team use MarketPulse, not just one person?
Yes — role-based access (Admin, Manager, Viewer) lets your team work together, with every meaningful change written to a full audit log.
Pricing & billing
See Pricing →Do I need a card to start?
No — the Demo plan is free for 14 days with no card required. It's a genuine trial, not a locked-down teaser.
How do I pay?
bKash, Nagad, Rocket and cards for Bangladesh; international cards for teams elsewhere. Bank transfer is also available — submit the details from Settings and we confirm once it clears.
Can I switch plans later?
Yes, any time from Settings > License — your limits update as soon as the new plan is confirmed.
What if I need more than Enterprise offers?
Enterprise is a custom quote precisely because catalogs at that scale vary a lot — request it and we'll follow up with pricing that fits.
MarketPulse vs. other tools
See Compare →Is MarketPulse affiliated with Prisync, Price2Spy or Priceva?
No — MarketPulse has no affiliation with, and is not endorsed by, any of them. Their names are used only to identify their products for comparison.
How much cheaper is MarketPulse than Prisync?
MarketPulse's cheapest paid plan is $29/mo for 50 products, versus Prisync's $99/mo for 100 products — pulled directly from each vendor's own pricing page.